DENTANAUT
Trust & Safety

Security at Dentanaut

Clinical data is among the most sensitive information a person can share. We treat it that way, with enterprise-grade security practices built into every layer of our platform.

DPDPA Compliant

Digital Personal Data Protection Act, 2023

TLS 1.3

All data in transit

AES-256

All data at rest

PITR Backups

Hourly point-in-time recovery

Encryption at Every Layer

All data is encrypted in transit using TLS 1.3 and at rest using AES-256. Patient records, X-rays, and clinical notes are encrypted before storage. Encryption keys are rotated regularly and managed using hardware security modules (HSMs).

Secure Infrastructure

Dentanaut runs on ISO 27001-certified cloud infrastructure within India. We use network segmentation, private subnets, and strict firewall rules. Database servers are never exposed to the public internet.

Access Control

Role-based access control (RBAC) ensures that team members can only access data relevant to their role. All admin actions are logged with full audit trails. Multi-factor authentication is available and recommended for all accounts.

Backups & Recovery

Patient data is backed up with point-in-time recovery (PITR) every hour. Backups are encrypted and stored in geographically separate locations. We test recovery procedures quarterly, with a target RTO of 4 hours.

Vulnerability Management

We run automated security scans on every code deployment. Our infrastructure is penetration tested annually by an independent security firm. Critical vulnerabilities are patched within 24 hours; high severity within 7 days.

Incident Response

We maintain a 24/7 security incident response process. In the event of a data breach, affected users are notified within 72 hours as required by DPDPA. All incidents are documented, investigated, and used to improve our defenses.

Responsible Disclosure

If you believe you have found a security vulnerability in Dentanaut, we encourage responsible disclosure. Please do not publicly disclose the issue until we have had a chance to address it.

We commit to acknowledging your report within 48 hours and providing a resolution timeline within 7 business days.

Report a Vulnerability: security@dentanaut.com